Empowering Digital Transformation
We specialise in leading a wide range of IT and Digital projects. Our expertise covers every aspect of project management, including initial planning, stakeholder engagement, budgeting, and quality control. We are adept at navigating complex project roadmaps, managing risks, and steering teams toward successful outcomes. Our services are designed to support your company in achieving strategic objectives efficiently and effectively. Let us help you streamline your operations and drive innovation in your business.
About Us
Industries Served
- Digital Health
- Recycling & Green Tech
- FinTech
- EduTech
- Support Services
- Government
Services
1. Program & Project Management
Comprehensive end-to-end management of IT initiatives, encompassing strategic planning, resource allocation, execution, and post-implementation support.
2. Digital Transformation
Driving the transition to modern digital platforms by leading initiatives such as cloud migrations, SaaS implementations, and legacy system modernisation.
3. Management of App Design and Rollout
Overseeing the conceptualisation, planning, development, testing, and deployment, ensuring alignment with user needs, technical requirements, and strategic objectives.
4. ISO and HIPAA Compliance
Establishing, implementing, and maintaining robust information security management systems, conducting risk assessments, ensuring data protection and privacy, implementing necessary policies and controls, training staff, and achieving certification or compliance validation.
Recent Projects
Study Planner Application
Challenge: Assisted Study Planner in developing a user-friendly app designed to help students efficiently manage their university course schedules while addressing diverse academic needs.
Solution: The app featured intuitive scheduling, task prioritization, goal tracking, reminders, and gamification for engagement. It integrated with learning systems, offered real-time updates, and ensured accessibility for all users.
Result: The app improved academic advising, student outcomes and achieved high user engagement and retention rates.
Containers For Change (COEX)
Challenge: Digitize QLD’s Beverage Container Refund Scheme.
Solution: Deployed, standardized, and enhanced IT platforms, aligning them with standard business processes to improve efficiency, consistency, and scalability.
Result: Improved transparency, enhanced stakeholder satisfaction, and optimized service delivery.
Cubic Frog Application
Challenge: Cubic Frog aimed to create an engaging, educational app for children aged 2–7, addressing diverse learning needs while standing out in a competitive market. The app needed to be intuitive, globally accessible, and safe for young users.
Solution: The team designed an interactive app with games and puzzles to enhance cognitive skills and creativity. Featuring vibrant visuals, playful characters, and multilingual support, it offered easy navigation for young children.
Result: The app achieved widespread praise from parents and educators, won awards. Continuous updates ensured its long-term success.
Ergon Energy – Business Intelligence System Upgrade
Challenge: Provide better decision-making tools for over 1,200 users through enhanced BI capabilities.
Solution: Managed the implementation of advanced data analytics tools and UX dashboards.
Result: Delivered improved decision-making capabilities and operational efficiency.
NRMA – CRM Solution Implementation
Challenge: Improve customer relationship management for over 700 users with a new CRM system.
Solution: Directed the deployment of Siebel 8.0 CRM, managing 120+ team members across onshore and offshore locations.
Result: Enhanced customer service processes and system reliability, achieving project goals on time and within budget.
Oracle Corporation – Asia-Pacific CRM and ERP Implementation
Challenge: Harmonize diverse teams across multiple countries to deliver CRM and ERP solutions for over 25,000 users.
Solution: Standardized processes, streamlined communication, and incorporated stakeholder feedback.
Result: Achieved efficient solution rollouts, improving operational efficiency and user satisfaction across the region.
SPARQ – Application Support Revamp
Challenge: Improve maintainability and compliance of SPARQ’s existing application support processes
Solution: Revamped application support with a focus on government compliance and enhanced process workflows.
Result: Delivered a robust application support system, ensuring regulatory compliance and improved system maintainability.
Testimonial
"Pedram’s expertise and leadership transformed our IT operations. His ability to manage complex projects with precision is unmatched." –
I have worked with Pedram as the Head of PMO during my tenure at COEX. Despite being leading the PMO he has also fulfilled the role of the main test engineer for our mobile app as well as for all online portals and the POS application used throughout QLD and WA. It was an absolute pleasure to work with someone so genuine, serving and supportive. Keeping taps on all service cases and tracking SLA’s he was a core team member within COEX. If you have the chance to welcome Pedram in your team to will add the most carrying and passionate Project Manager who will never stop to go the extra mile and beyond. To me it would be an honour to work with him again if the opportunity would arise -
Having worked closely with Pedram at Container Exchange, I can attest to his exceptional skill in driving digital transformation initiatives. His deep knowledge in IT, has made significant impact. More than his technical skill, Pedram is a leader of unquestionable integrity. He possesses the rarest of skills; he simply achieves what he commits to do.
As a Professional Scrum Master, Pedram has adeptly led teams through complex projects, always maintaining focus on the end goal. His ability to manage stakeholders and navigate through change is remarkable, making him a valuable leader in any IT-driven transformation. Pedram’s dedication and expertise have consistently delivered outstanding results. I was honoured to have shared part of my career with Pedram. –
Pedram is an enormous asset to any organisation - culturally and professionally. During his time as Head of PMO, Pedram's unique leadership style and infectious personality ensured he delivered multiple projects with distinction and unquestionable integrity.
Projects which Pedram was accountable for were diverse in both nature and complexity, spanning Oracle modules and modifications, custom apps, mobile apps and standalone cloud solutions. His skill in driving IT transformation, through effective stakeholder management and relentless pursuit of demonstrable progress, delivered significant value for the organisation. Pedram's ability to identify UX improvements, maintain a customer focus and ensure alignment to organisational strategy shone at all times.I'm confident that without Pedram's contributions, the organisation would be in a far poorer situation from a digital and systems point of view. –